Services

Systems Approach

Good businesses are constantly working to stay up to date with trends and to review the way they do things to ensure continual improvement. However this task diverts important resources away from essential day to day tasks.

The Community Living Network endeavours to make this task easier by providing a collaborative environment where ideas can be shared and developed with a view to achieving best practice.

Community living projects employ people with vastly different responsibilities. They need to carry on with real work eg preparing and serving meals, managing an office, maintaining grounds and buildings, cleaning rooms etc. Many residents also have responsibilities as members of committees which play an important role in how community living projects operate. Government too has a role to provide the best framework it can – one with best practice as its goal.

The Community Living Network solutions are all based on accumulated knowledge gathered through over 100 man years in operating community living projects. This knowledge is supplemented by the collaborative environment on our home page which will become a powerful resource as users embrace it.

Our systems approach enables users to provide a professional service at a fraction of what it would cost to develop and operate their own systems. Using a generic policy framework as the basis for the entire system provides a valuable point of reference for all stakeholders.

On-line Services

·          The free collaborative environment on our home page

·          Dynamic project websites which provide real information important to people living or considering living in a project

·          Resident intranets which provide residents with access to a range of services such as on-line shopping, on-line banking, puzzles, information and much more

·          Staff intranets which provide staff with access to an extensive pool of knowledge and a range of scalable business solutions which have been structured into Key Business Areas for easy reference

·          Access to an on-line learning environment which people at all levels can participate in at their leisure from their office or home.

Advisory Services

Our on-line services are fully supported firstly by an executive team with hands on experience in operating community living projects and secondly by a by a team of experienced advisers who are able to provide high level input as specific issues arise. This expertise may be applied to:

·          General enquiries on day to day issues

·          On-line Seminars

·          Mediation

·          Performance Monitoring & Appraisal

·          Advice on Product Development to align all components of the product to ensure customers expectations are met

·          Board appointments

We believe our team fills a void which many organisations have at executive level.